Privacy Policy

1. Introduction

Welcome to Zero MISS AI, a trading education and analysis platform developed and operated by ZIMFXGURU / Zimfx Labs ("we", "us", or "our"). This Privacy Policy explains how we collect, use, and protect your personal information when you use our application.

By using Zero MISS AI, you agree to the collection and use of information as described in this policy.

2. Information We Collect

• Personal Information: Name, email address, and phone number collected during account registration.
• Financial Data: Trade journal entries, profit/loss records, and trading pair information you enter manually.
• Payment Information: Payment references and transaction records for subscription or mentorship purchases (processed securely via Paynow/Stripe).
• User-Generated Content: Chat messages, voice notes, images, and trading notes you create within the app.
• Device Information: Device fingerprint and IP address, collected solely for fraud prevention and to prevent multiple account creation.
• Usage Data: App interaction data such as features used and pages visited, for improving app performance.
• Photos/Images: Profile photos and chart images you upload for AI analysis.
• Audio: Voice notes sent in the chatroom.

3. How We Use Your Information

• To provide and operate the Zero MISS AI platform and its features.
• To process payments and manage your subscription or mentorship enrollment.
• To deliver AI-powered chart analysis and trading signals.
• To facilitate the chatroom and community features.
• To detect and prevent fraud, abuse, and multiple account creation.
• To send important app notifications and updates.
• To improve app performance and user experience.

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data only with:

• Payment processors (Paynow, Stripe) to handle transactions securely.
• AI service providers for chart image analysis (images are processed and not stored by third parties beyond the analysis session).
• Legal authorities if required by law.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. If you delete your account, your data will be removed from our systems within 30 days, except where retention is required by law.

6. Your Rights

• Access and review the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your account and associated data.
• Opt out of optional data collection (e.g. trading journal notes are optional).

To exercise these rights, contact us at the email below.

7. Security

We implement industry-standard security measures to protect your data, including encrypted data transmission and secure database storage. However, no method of transmission over the internet is 100% secure.

8. Children's Privacy

Zero MISS AI is not intended for users under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal information, we will delete it immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this page. Continued use of the app after changes constitutes acceptance of the new policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: